Tuesday, March 27, 2012

HOW TO INSTALL MICROSOFT OFFICE 2007 IN UBUNTU 11.10

Microsoft Office is my favourite office application. The default LibreOffice in Ubuntu 11.10 lacks a lot of Features in MS Office. To install microsoft office in Ubuntu 11.10 I followed the following steps. I first installed on 32 bit Ubuntu and later on 64 bit machine. The steps are little different for the different architecture.

Note:  Click here for Installation of Microsoft Office 2010 in Ubuntu 12.10/13.04/13.10
Note:  Click here for Installation of Microsoft Office 2007 in Ubuntu 12.04/12.10


1. First step was to install wine1.3, winetricks, wine1.3-gecko. If winbind is not installed install it also.


 

2. Secondly install Microsoft Core fonts



 If you have any problem with the installation then download the offline installer and do the setup as follows:
 
3. This step is only for 64 bit users only. Run the following in a terminal:

[Warning:  rm -rf ~/.wine will remove the all programs and configuration under wine. If you have something important in that directory please backup before running the following commands.]  



4. Run winetricks in terminal and following screen appears. Select Install a Windows DLL or Component and Press Ok.
 In the next window tick the following packages
 a) dotnet20
 b)msxml3
 c)gdiplus
 d)riched20
 e)riched30
 f)vcrun2005
This step may fail while installing dotnet20. It will return an error: dotnet20 requires Microsoft Installer 3.0. In that case download Microsoft Installer 3http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE"776FD4138C&displaylang=en and install it. Use the command "wine  path to installer"
Use the following commands and clean wine directory 

[Warning:  rm -rf ~/.wine will remove the all programs and configuration under wine. If you have something important in that directory please backup before running the following commands.] 



Now reconfigure wine with following command followed by winecfg. Select windows version as Windows XP.




Again run winetricks and select above packages and install.

MSXML 3 installation may also fail. In that case you have to download msxml3.msi
and copy to  /home/user/.cache/winetricks/msxml3. Run winetricks again and install the above said packages.

4. Copy machine.config from mono installation to DOTNET


If this step is not done Microsoft Office Installation fails with following error:

fixme:rpc:handle_bind_error unexpected status value 1765
err:rpc:RpcAssoc_BindConnection rejected bind for reason


5. Copy the Windows installation to home directory. Extract the ISO image. Now in terminal run the installer by using "wine  path to installer". Select Office 2007 Enterprise. Enter your Microsoft Product Key in next Screen. Accept the EULA.

 Now select the Customize option in Next Screen.

From the dropdown Menu at the Left side of Microsoft Office Select " Run all from my Computer"

Click Install Now. Wait for the installation to complete.
Press Close. If office installation fails delete the wineprefix and start from scratches.
To run the Installed office go to Dash and type Microsoft Office.


During First run select I dont want to use Microsoft Update


Now I am able to run Microsoft Office 2007 in Ubuntu 10.10.
Update :
 I installed SP2 after this as it has the option to save as PDF also. The installation is simple. Just type " wine path to installer" in terminal (wine office2007sp2-kb953195-fullfile-en-us.exe).



Now I am able to run to Microsoft Office 2007 Service Pack 2 without any problem.

Saturday, March 24, 2012

An Intersting Chat With HP Instant Support


One of my friend had a battery  problem in HP Laptop. This is the interesting chat he had with the support personal. Due to Privacy concern all the personal data has be removed from the chat.

Sir,
 Recently my battery is showing some abnormal behavior
1.Battery is not getting  fully charged.It  gets only charged to 98%or 99%. After being 99 or 98 %  charged its not getting fully charged even though i plug in for 8-10hrs.
2.System  often gets shut down all of a sudden when the battery status is about 30%.After getting switched off so, i was able to start the system  only by plugging in.

[Saturday, March 24, 2012 4:26 PM] -- Automatically generated message:Your support request has been submitted and is in queue. We are experiencing high support volumes on this queue and longer wait times. Please wait momentarily while the system connects you with the next available support specialist.

[Saturday, March 24, 2012 4:26 PM] -- Automatically generated message:You are now chatting with support specialist Punam G.

[Saturday, March 24, 2012 4:26 PM] -- Punam G says:Welcome to HP Total Care for Notebook support. My name is Punam. Please give me a few moments while I review your issue description.

NOTE: For security reasons, PLEASE DO NOT send credit card information via chat.

[Saturday, March 24, 2012 4:27 PM] -- AT says:K..tak ur time

[Saturday, March 24, 2012 4:31 PM] -- AT says:hello...

[Saturday, March 24, 2012 4:32 PM] -- Punam G says:Hello ****

[Saturday, March 24, 2012 4:33 PM] -- AT says:ya

[Saturday, March 24, 2012 4:34 PM] -- Punam G says:If I understand the issue correctly , battery is not charging properly
am I correct

[Saturday, March 24, 2012 4:35 PM] -- Punam G says:Please confirm the following information
Serial number -**********
Product number- ********
Operating system – Windows 7
And Email address -**********@gmail.com

[Saturday, March 24, 2012 4:35 PM] -- AT says:ya not getting fully charged n some abnormal behaviours too..

[Saturday, March 24, 2012 4:36 PM] -- AT says:ya...information it right

[Saturday, March 24, 2012 4:36 PM] -- AT says:i tried even with ubuntu 11.10 also...but not getting fully charged

[Saturday, March 24, 2012 4:40 PM] -- Punam G says:Did you purchased the notebook from India

[Saturday, March 24, 2012 4:40 PM] -- AT says:ya

[Saturday, March 24, 2012 4:41 PM] -- Punam G says:There is a different HP department which take care of all concerns related to notebooks purchased in India Kindly kind give me a minute while I transfer this chat session to dedicated queue

[Saturday, March 24, 2012 4:42 PM] -- AT says:also recently in hp battery check the efficiency of my battery decreased more than 10%

[Saturday, March 24, 2012 4:42 PM] -- Punam G says:okay

[Saturday, March 24, 2012 4:44 PM] -- Automatically generated message:The HP Support technician, Sitara I has been assigned to your case. 

[Saturday, March 24, 2012 4:44 PM] -- Sitara I says:Hello ****, my name is Sitara. In the Active Chat Support group, I will be taking over your case from here. Please give me a 3-4 minutes to review your case and I will be with you shortly.

[Saturday, March 24, 2012 4:45 PM] -- AT says:

[Saturday, March 24, 2012 4:48 PM] -- Sitara I says:****, I see that you have an issue regarding battery is not responding properly and system shuts down even if the battery is 30% remaining am I correct?

[Saturday, March 24, 2012 4:49 PM] -- AT says:ya battery is never getting fully charged...but system shut down most of the times not always

[Saturday, March 24, 2012 4:50 PM] -- Sitara I says:Please don't worry I shall try my level best to assist you resolve the issue.

[Saturday, March 24, 2012 4:51 PM] -- Sitara I says:Please confirm and update the details in question;

1. Serial Number : *********

2. Model Number : HP Pavilion dv6-6016TX NB PC

3. Email ID :***********@gmail.com

4. Location of purchase : IN:India

5. Current location : IN:India

6. Primary Contact No : +91**********

7. Alternative Contact No (if any) // Best time to reach over phone if required: Kindly update

[Saturday, March 24, 2012 4:52 PM] -- AT says:contact no:+91-**********

[Saturday, March 24, 2012 4:52 PM] -- Sitara I says:Thank you for the information.

[Saturday, March 24, 2012 4:54 PM] -- Sitara I says:Lets try to update the BIOS and HP battery health check.

[Saturday, March 24, 2012 4:55 PM] -- AT says:i have updated it recently

[Saturday, March 24, 2012 4:55 PM] -- Sitara I says:Great.

[Saturday, March 24, 2012 4:55 PM] -- Sitara I says:I appreciate your efforts.

[Saturday, March 24, 2012 4:56 PM] -- Sitara I says:Lets perform a HP battery health check.

[Saturday, March 24, 2012 4:56 PM] -- Sitara I says:Steps to perform a battery health check.
1. Click Start
2. Click HP Support Assistant
3. Click Troubleshoot
4. Click the Power, Thermal and Mechanical button
5. From the Power tab, click HP Battery Check.

[Saturday, March 24, 2012 4:57 PM] -- AT says:is der any faciltiy to attach a screenshot..i hav it right infront of me

[Saturday, March 24, 2012 4:57 PM] -- Sitara I says:****, you can send it to us to this email address : needinstantsupport@hp.com

[Saturday, March 24, 2012 4:58 PM] -- AT says:k shud i giv any other details along with it?

[Saturday, March 24, 2012 4:59 PM] -- Sitara I says:Please put this chat ID in the subject line : 22030900.

[Saturday, March 24, 2012 4:59 PM] -- AT says:k

[Saturday, March 24, 2012 5:01 PM] -- AT says:done

[Saturday, March 24, 2012 5:02 PM] -- Sitara I says:Okay, please let me check the mail thank you.

[Saturday, March 24, 2012 5:04 PM] -- AT says:battery status is 98% for about 2 hrs now

[Saturday, March 24, 2012 5:04 PM] -- Sitara I says:Thank you for being online.

[Saturday, March 24, 2012 5:06 PM] -- Sitara I says:I examined the snapshot and it states that the battery is fine the issue must be with the BIOS update or with the operating system.

[Saturday, March 24, 2012 5:06 PM] -- Sitara I says:Please let me know the BIOS version.

[Saturday, March 24, 2012 5:06 PM] -- Sitara I says:Please click on start > select run > type msinfo32.

[Saturday, March 24, 2012 5:07 PM] -- AT says:first of all bios update was downloaded from hp website and installed..

[Saturday, March 24, 2012 5:07 PM] -- Sitara I says:Let me know BIOS version.

[Saturday, March 24, 2012 5:07 PM] -- AT says:i didnt make any update myself

[Saturday, March 24, 2012 5:08 PM] -- AT says:secondly the problem persists in both windows and linux(ubuntu) operating system...so i dont think its problem with OS

[Saturday, March 24, 2012 5:11 PM] -- AT says:shud i send that snapshot of system information??

[Saturday, March 24, 2012 5:12 PM] -- Sitara I says:Please let me inform you that the issue is not with the battery because it has passed the HP battery test.

[Saturday, March 24, 2012 5:12 PM] -- Sitara I says:Lets try doing a battery calibration.

[Saturday, March 24, 2012 5:12 PM] -- Sitara I says:Steps to perform Battery Calibaratoin


1. Follow the steps below to calibrate the battery power meter readings.
2. Connect the AC adapter and allow the battery to charge to 99% - 100% of capacity.
3. Disconnect the AC adapter from the notebook PC.
4. Click Start , enter power in the Search field, and then selectPower Options from the list.
5. Select Create a power plan from the left sidebar.
6. Click in the Plan name field and type Calibrator . Then, press Enter .
7. Select Never for all topics in the On battery column.
8. Click Create to accept the values and force the battery to consistently discharge.
9. Allow the battery to discharge completely until the notebook PC shuts down.
10. Connect the AC adapter and restart the notebook PC.
11. After calibration, return to the Power Options dialog box (Step 3) and select your default power plan setting.

[Saturday, March 24, 2012 5:15 PM] -- AT says:this need 4hrs rt..is this your instant support??

[Saturday, March 24, 2012 5:16 PM] -- AT says:i have complete discharge recently...

[Saturday, March 24, 2012 5:16 PM] -- Sitara I says:****, we are trying to provide you troubleshooting steps instantly.

[Saturday, March 24, 2012 5:17 PM] -- AT says:when my battery is about 10%..i entered into command prompt and discharged it completely

[Saturday, March 24, 2012 5:17 PM] -- AT says:but it didnt help anyway...

[Saturday, March 24, 2012 5:18 PM] -- AT says:so i dont think complete discharge is a solution

[Saturday, March 24, 2012 5:18 PM] -- Sitara I says:****, please perform the battery calibration this might help you resolve the issue.

[Saturday, March 24, 2012 5:21 PM] -- AT says:I was desperate with this battery problem. I searched for different ways to solve the issue. I tried this caliberation in Windows and I did the same in linux through shell

[Saturday, March 24, 2012 5:22 PM] -- AT says:but it didnt solve the problem

[Saturday, March 24, 2012 5:24 PM] -- Sitara I says:****, please let me inform you that you need to visit the service center for further assistance as we have isolated the battery from being the issue.

[Saturday, March 24, 2012 5:25 PM] -- AT says:Doesnt HP hav onsite service??

[Saturday, March 24, 2012 5:26 PM] -- AT says:My laptop is in warrenty period

[Saturday, March 24, 2012 5:27 PM] -- AT says:My address is * ***, **** Hall. IIT KHARAGPUR, WEST BENGAL

[Saturday, March 24, 2012 5:28 PM] -- Sitara I says:****, I understand your concern but let me explain you that the engineer visits the customer premises only with the part that needs to be replaced and as per the troubleshooting we have isolated the issue from being caused by hardware.

[Saturday, March 24, 2012 5:28 PM] -- Sitara I says:I kindly request you to visit the service center.

[Saturday, March 24, 2012 5:29 PM] -- AT says:how can u tel that this is not a hardware issue..

[Saturday, March 24, 2012 5:30 PM] -- Sitara I says:Because the battery status is showing OK.

[Saturday, March 24, 2012 5:31 PM] -- AT says:Also i have Paid for 1 year service along with my initial laptop cost...

[Saturday, March 24, 2012 5:32 PM] -- Sitara I says:****, as I have informed earlier the engineer visits only with the part that needs to be changed, so kindly co-operate.

[Saturday, March 24, 2012 5:32 PM] -- AT says:Its not working fine. Its the software that is showing it is okay. the software designed by you may be preset to show always ok.

[Saturday, March 24, 2012 5:33 PM] -- AT says:Physically the battery is not working fine...

[Saturday, March 24, 2012 5:34 PM] -- Sitara I says:Please let me inform you that the Battery health check gives the right status.

[Saturday, March 24, 2012 5:34 PM] -- AT says:Do NOT fully charging n Sudden shut down Come under ur 'OK' STATUS??????

[Saturday, March 24, 2012 5:35 PM] -- Sitara I says:Please let me inform you that you can visit the service center for further information regarding the issue.

[Saturday, March 24, 2012 5:35 PM] -- AT says:OR r u claiming that WINDOWS n LINUX Operating system battery time wrongly???

[Saturday, March 24, 2012 5:36 PM] -- Sitara I says:Please let me know your location I will provide you the service center details.

[Saturday, March 24, 2012 5:36 PM] -- AT says:This is insane I regret buying HP .....

[Saturday, March 24, 2012 5:37 PM] -- AT says:I never suggest anyone to buy HP....

[Saturday, March 24, 2012 5:37 PM] -- AT says:its disgusting..!!

[Saturday, March 24, 2012 5:37 PM] -- AT says:And 'Instant support' troubles the customer without giving proper support..

[Saturday, March 24, 2012 5:38 PM] -- Sitara I says:I apologize for the inconvenience, I understand you are upset but we cannot change the battery untill it is informed by battery health check.

[Saturday, March 24, 2012 5:40 PM] -- AT says:HP dont giv any proper driver support(for linux) and NOW CUSTOMER SUPPORT IS ALSO HORRIBLE...)anyway my location is...kharagpur,west bengal

[Saturday, March 24, 2012 5:42 PM] -- Sitara I says:Thank you for the information.

[Saturday, March 24, 2012 5:43 PM] -- AT says:I Wasted my money buying HP product and more important by chatting with HP INSTANT SUPPORT....

[Saturday, March 24, 2012 5:43 PM] -- Sitara I says:Please let me inform you that we don't support Linux.

[Saturday, March 24, 2012 5:45 PM] -- AT says:Does the customer become a slave by purchasing hp??...does the customer ask to give windows??

[Saturday, March 24, 2012 5:46 PM] -- AT says:U R forcing us to buy windows...u r not giving us the freedom to choose...Even DELL HAS PROPER SUPPORT FOR LINUX(UBUNTU)

[Saturday, March 24, 2012 5:47 PM] -- Sitara I says:Please find the details of the service center.
1ST. FLOOR, ASHOK NAGAR, STATION ROAD
CORPORATION BANK BUILDING,MIDNAPUR TOWN
,DIST- PASCHIM MIDNAPORE
9733628861

10, Wood Street Flat no. 4 & 5, 1st Floor
9831148913

H/NO-7/7,S.P. Road, Word No. 9 (Near Malda Zela Parisad) North Baluchar
91 033-44065401

Shop No:15 , 1st Floor Kapil Centre, Sevoke Road
9832577404

Holding No. 281 G.T.Road East Ground Floor, Muchipara, Police Line,P.O.: Sreepally
9378448460

[Saturday, March 24, 2012 5:47 PM] -- AT says:so service centre is also not nearby..

[Saturday, March 24, 2012 5:48 PM] -- AT says:HP IS GREAT...i really admire..ur service,service centres location, ur windows affection,BATTERY CHeck god damn Software

[Saturday, March 24, 2012 5:49 PM] -- AT says:Atleast tel me this

[Saturday, March 24, 2012 5:49 PM] -- Sitara I says:I apologize for the inconvenience, I would be upset if I was in your place.

[Saturday, March 24, 2012 5:52 PM] -- AT says:I know u r not in my place and dont try to play me by telling the crap written in ur training mannual

[Saturday, March 24, 2012 5:53 PM] -- AT says:Is there any issue or complaing no..with

[Saturday, March 24, 2012 5:53 PM] -- AT says:which i can approach the customer service centre

[Saturday, March 24, 2012 5:54 PM] -- Sitara I says:You can send an email to the same ID I provided you in the beginning of the chat.

[Saturday, March 24, 2012 5:55 PM] -- AT says:So that??

[Saturday, March 24, 2012 5:56 PM] -- Sitara I says:Please note the email address : needinstantsupport@hp.com

[Saturday, March 24, 2012 5:56 PM] -- AT says:what should i sent -my system probleM??

[Saturday, March 24, 2012 5:57 PM] -- Sitara I says:You can send us about the suggestions or complains to the same email ID.

[Saturday, March 24, 2012 5:57 PM] -- AT says:Shud i sent the entire chat log??

[Saturday, March 24, 2012 5:58 PM] -- AT says:Do i have to again draft an email regarding the problem??

[Saturday, March 24, 2012 5:59 PM] -- Sitara I says:Let me inform you that this whole chat session is documented need not worry about that you can mention about the case ID : 22030900

[Saturday, March 24, 2012 6:00 PM] -- AT says:Am asking if i send an email to that id wil it help anyway or wil it be like ur support??

[Saturday, March 24, 2012 6:02 PM] -- Sitara I says:It will be examined by the supervisor you can send in the email.

[Saturday, March 24, 2012 6:02 PM] -- AT says:Am chatting with u for about 1.5 hrs still my battery status is 98% percent...

[Saturday, March 24, 2012 6:04 PM] -- AT says:May BE as "HP Instant Support Professional" SAYS its the problem with WINDOWS os system provided by HP...

[Saturday, March 24, 2012 6:04 PM] -- Sitara I says:**** I understand your concern but please let me explain you that this issue happens with the battery as and how the battery ages.

[Saturday, March 24, 2012 6:05 PM] -- AT says:So u r now admitting that its ur regular problem with all hp laptops??

[Saturday, March 24, 2012 6:07 PM] -- AT says:I am also en engineer...I can understand that efficiency of battery can decrease but not fully charged or sudden system shutdown are your problems...

[Saturday, March 24, 2012 6:07 PM] -- Sitara I says:Please let me inform inform you that it is not only HP with all the battery the issue happens as and how it ages.

[Saturday, March 24, 2012 6:07 PM] -- AT says:of hp only..

[Saturday, March 24, 2012 6:07 PM] -- Sitara I says:Please perform the battery health check 2-3 times this might help you resolve the issue.

[Saturday, March 24, 2012 6:08 PM] -- AT says:God damn am tired by the battery check..

[Saturday, March 24, 2012 6:08 PM] -- Sitara I says:I apologize battery calibration.

[Saturday, March 24, 2012 6:10 PM] -- AT says:When purchasing u have given the warrenty that system wil work properly atleast for 1 year ie without these battery issues(not getting fully charged,sudden system shut downs)...

[Saturday, March 24, 2012 6:10 PM] -- Sitara I says:Please visit the service center.

[Saturday, March 24, 2012 6:12 PM] -- AT says:Then what the hell u people are here??Finally i just wasted my 2hrs in chatting with u +RS 48k in purchasing HP..IS that all what u can do??

[Saturday, March 24, 2012 6:14 PM] -- AT says:I am tired with ur unfruitful suggestions n with ur HP SERVICES,SUPPORT & PRODUCT.. I willl try to convince my friends that hp is not worth buying by sharing my experience on Social networks

[Saturday, March 24, 2012 6:16 PM] -- Sitara I says:I shall arrange for a call back and my supervisor would get back to you in 1 or 2 business days.

[Saturday, March 24, 2012 6:17 PM] -- AT says:.....LET GOD SAVE OTHERS FROM HP..!!!! eventhough GOD didnt save me from HP....BYE...FOR U PERSONALLY keep playing with the customers with ur routine crap and waste their time..

[Saturday, March 24, 2012 6:18 PM] -- Sitara I says:Thank for your valuable feedback

Keywords: HP dv6, HP support, HP ubuntu driver, HP Service Center.